There is a full-time member of staff (Sam) who manages the space and looks after all members. We ask our members to get involved with activities that help us to run the space on a day to day basis, and to keep it secure. This includes filling and emptying the dishwasher, keeping the kitchen clean during the day, ensuring coffee beans are topped up, and making sure windows and doors are closed at the end of the day, particularly in the evenings and on weekends.
Staff members are in charge of answering the phone and receiving the post. They will help and assist new, potential and current members to get the most out of the space and will induct meeting room bookers. Where possible they will also let visitors into the space, but this is not guaranteed as a service. They are not employed as a member PA.